G63VIP Privacy Policy

1 Introduction

G63VIP ("we", "us", "our") operates the online gaming platform accessible at g63vip.pro. We are committed to protecting the privacy and personal data of everyone who registers and plays on our platform. This Privacy Policy describes how we collect, use, store, and protect your personal information in connection with your use of G63VIP.

This policy applies to all players who access G63VIP through any device — desktop browser, mobile browser, or the G63VIP mobile app. It also applies to anyone who contacts us through our support channels or interacts with our platform in any way.

By registering an account on G63VIP, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described here. This Privacy Policy should be read alongside our Terms & Conditions, which govern your use of the platform overall.

We may update this policy from time to time. When we do, we will revise the "last updated" date at the top of this page. Significant changes will be communicated to registered players through the platform or via their registered contact details.

2 Data We Collect

We collect personal data that you provide to us directly, as well as data that is generated automatically when you use the platform. The categories of data we collect include:

Information you give us directly:

• Full name, date of birth, and gender provided at registration.
• Mobile number and email address used to create and secure your account.
• Username and account password (stored in encrypted form).
• Government-issued identification documents submitted during KYC verification (e.g., Philippine national ID, passport, driver's licence).
• Proof of payment method (e.g., screenshot or statement confirming GCash or Maya account ownership).
• Correspondence and messages sent to our support team.

Information collected automatically:

• IP address and approximate geographic location at the time of login and gameplay.
• Device type, operating system, and browser version used to access the platform.
• Session data including login timestamps, pages visited, and time spent on the platform.
• Game activity including bets placed, games played, and transaction history.
• Cookie and tracking data as described in Section 8 of this policy.

3 How We Use Your Data

The personal data we collect is used for specific, legitimate purposes related to operating the G63VIP platform and complying with our legal obligations. We do not use your data for purposes that are incompatible with the reasons it was collected.

Where you have opted in to receive promotional communications, we may also use your registered contact details to send you relevant offers and updates from G63VIP. You can opt out of marketing communications at any time through your account settings or by contacting support.

4 Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds, depending on the specific purpose of the processing:

• Contract performance — Processing is necessary to fulfil our obligations under the Terms & Conditions you accepted at registration, including operating your account, processing transactions, and providing access to the platform.
• Legal obligation — Certain processing is required to comply with applicable laws, such as anti-money laundering regulations, identity verification requirements, and financial record-keeping obligations.
• Legitimate interests — We process some data where we have a legitimate interest in doing so, such as fraud prevention, platform security, and improving our services — provided this does not override your rights.
• Consent — Where processing is based on your consent (such as receiving marketing communications), you can withdraw that consent at any time without affecting the lawfulness of prior processing.

5 Sharing Your Data

G63VIP does not sell, rent, or trade your personal data. We may share your data with third parties only in the following limited circumstances:

• Payment processors — To process deposits and withdrawals, we share relevant transaction data with the payment service providers supporting the platform. These providers are bound by confidentiality obligations.
• Game providers — Third-party game providers that power our casino, slots, and live table games may receive session and gameplay data necessary to deliver their services.
• KYC and identity verification services — We may use third-party verification services to authenticate your identity documents. These services process your data solely for verification purposes.
• Fraud prevention and security providers — We may share data with specialist providers that help us detect and prevent fraud, money laundering, and unauthorised access.
• Legal and regulatory authorities — We may disclose your data to law enforcement, regulatory bodies, or other government authorities when required to do so by applicable law or valid legal process.
• Business transfers — In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy.

All third parties with whom we share data are required to handle it securely and only for the purposes for which it was shared. We do not authorise any third party to use your data for their own unrelated marketing or commercial purposes.

6 Data Retention

We retain your personal data for as long as is necessary to fulfil the purposes described in this policy, including for the duration of your account and for a reasonable period after account closure to comply with legal and regulatory obligations.

• Account registration data is retained for the lifetime of your account and for a period after closure as required by applicable recordkeeping obligations.
• KYC documents and identity verification records are retained in accordance with anti-money laundering regulations, which typically require a minimum retention period after the end of the business relationship.
• Transaction records, including deposit and withdrawal history, are retained for accounting and regulatory compliance purposes.
• Support correspondence is retained for a reasonable period following resolution to assist with any follow-up queries or disputes.
• Game activity and session logs may be retained in anonymised or aggregated form for platform analytics and improvement.

When data is no longer required and there is no legal obligation to retain it, we take steps to securely delete or anonymise it so that it can no longer be associated with you personally.

7 Data Security

G63VIP applies technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL (Secure Socket Layer) encryption for all data transmitted between your device and the platform.
• Encrypted storage for sensitive data including passwords and payment information.
• OTP (one-time password) authentication for logins and sensitive account changes, adding a second layer of identity verification.
• Strict internal access controls ensuring that only authorised personnel can access player data, and only to the extent necessary for their role.
• Regular security reviews and monitoring of our systems to detect and respond to potential threats.

Despite our best efforts, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights, we will notify affected players and, where required, the relevant authorities in accordance with applicable data protection laws.

8 Cookies & Tracking

G63VIP uses cookies and similar tracking technologies to improve the functionality of the platform, analyse how it is used, and deliver a more personalised experience. A cookie is a small text file placed on your device when you visit our platform.

The types of cookies we use include:

• Essential cookies — Required for the platform to function correctly. These enable you to log in, maintain your session, and use core features. They cannot be disabled without affecting platform functionality.
• Analytics cookies — Help us understand how players navigate and use the platform, which pages are most visited, and where technical issues may occur. Data collected is aggregated and anonymised.
• Preference cookies — Remember your settings and preferences (such as language or display choices) to improve your experience on return visits.
• Security cookies — Support fraud detection and account security functions, including recognising trusted devices during login.

You can manage or disable non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies, though doing so may affect how some parts of the platform work. Refer to your browser's help section for instructions on managing cookie preferences.

We do not use cookies to serve third-party advertising or to track your activity across other websites.

9 Your Data Rights

As a G63VIP player, you have rights regarding the personal data we hold about you. These rights are subject to certain conditions and limitations under applicable law, but we are committed to honouring them as fully as possible.

• Right to access — You can request a copy of the personal data we hold about you and information about how it is processed.
• Right to rectification — If any of your personal data is inaccurate or incomplete, you have the right to request correction. You can update most account details directly through your account settings.
• Right to erasure — You may request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected. Note that we may be required to retain certain data for legal or regulatory reasons even after a deletion request.
• Right to restrict processing — You can ask us to limit how we use your data in certain situations, such as while a dispute about its accuracy is being resolved.
• Right to object — You have the right to object to processing based on legitimate interests, and to opt out of marketing communications at any time.
• Right to data portability — Where processing is based on consent or contract, you may request a copy of your data in a commonly used, machine-readable format.

To exercise any of these rights, contact the G63VIP support team. We aim to respond to all data rights requests within a reasonable timeframe. We may need to verify your identity before processing a request.

10 Minors

G63VIP is strictly intended for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. Age verification is conducted as part of the KYC process, and any account found to belong to a minor will be closed immediately, with any associated balances forfeited.

If you believe that a minor has registered on G63VIP or has accessed the platform using your account, please contact our support team immediately so we can take appropriate action.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the features of the platform. When we make changes, we will update the "last updated" date at the top of this page.

For material changes that significantly affect how we process your data, we will take additional steps to inform registered players — such as a notification within the platform or a message to your registered contact details. Your continued use of G63VIP after a policy update constitutes your acceptance of the revised terms.

We encourage you to review this policy periodically. If you disagree with any updates to this Privacy Policy, you should stop using the platform and may request account closure by contacting support.

12 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way we handle your personal data, please reach out to the G63VIP support team. We are here to help and will do our best to address your concerns promptly.

For responsible gaming support and tools including self-exclusion, visit the Responsible Gaming page. For general platform questions, check our FAQ page.